This role sees
- Enrollment by program
- Staff tasks
- Exceptions and holds
- Daily roster
Chapter 03
One operating screen, three roles
The view changes with what each person decides, but the family record and operating history stay the same.
The location manager watches enrollment, staff workload, and exceptions across programs.
This role can do
- Assign a lead to a coach
- Release a held email
- Reconcile a payment exception
- Open or close a program
Decision this view supports
Does the location have the staff and capacity to honor every commitment?