Systems
The systems we run on ourselves first.
Zoro runs this AI infrastructure in its own operation before any client gets it. Each system shows what is real, what is redacted, and where a person still decides.
What we install
Five parts of one company
Each runs on its own and reports into the same console. This is the whole surface area of an install.
- 01
Money Visibility
You open one screen and see where the money stands, without anyone assembling it first, and without the system ever touching a dollar.
- 02
Client and Team Communications
The routine replies go out fast and correct. The messages that actually need you still wait for you.
- 03
Delivery and Operations
Jobs move forward on their own and stay visible, instead of depending on who remembered to push them.
- 04
Attribution and Growth
You can trace a customer from first touch to paid, spot where growth leaks, and fix it. This is visibility, not us running your outbound for you.
- 05
Company Memory
What your company knows stays with your company, and reaches whatever part of the system needs it.
Zoro-owned system
Communications Autopilot
For founders and operators whose business runs on WhatsApp, Slack, Microsoft Teams, and Gmail: every incoming company message becomes a contextual next action, moves through the correct approval path, and returns with confirmation, so repeated conversations stop depending on whoever happens to see the message first.
- Intake
- Identity
- Context
- Draft
- Control
- Confirmation
Verified production behavior. Sensitive message content and identities are removed from the public evidence.
Communications AutopilotReview mode- Slack
- Teams
- Gmail
Approved sends this week0- Agent accuracy
- 96.4%
- Resolution rate
- 71%
- Active workflows
- 18
- IntakeMessage received on a client thread
- IdentitySender matched to a company record
- ContextThread joined with open commitments
- DraftReply prepared from company context
- ControlHeld for the owner to approve
- ConfirmSent on the approved channel, readback logged
Nothing leaves the company without a person or a scoped rule behind it.
Zoro-owned system
Money Visibility
For leadership teams that assemble the money picture by hand: bank, payment, and payroll records become a verified record of money in and out, a reconciliation view, and a short list of exceptions, on read-only connections with no authority to move money.
- Ingest
- Normalize
- Reconcile
- Classify
- Review
- Alert
Verified production behavior. Live balances, transaction amounts, account details, and company identities are removed.
Money VisibilityRead only- Plaid
- Chase
- Mercury
- Stripe
- Deel
Reconciled this quarter$0.00- Agent accuracy
- 99.1%
- Resolution rate
- 94%
- Active workflows
- 11
Against quarter target- MatchedStripe payout matched to invoice 1042
- MatchedDeel payroll run recorded against the ledger
- ExceptionChase transfer with no matching invoice
- MatchedMercury card spend classified to software
Read-only connections. The system reports on money, it never moves it.
Zoro-owned system
Operations Flow
For companies where work moves only because one person remembers it: client records, commitments, active work, follow-up, and exceptions share one operating context, so every piece of work has an owner, a deadline, and a next step that does not depend on memory.
- Event
- Record
- Route
- Follow-up
- Exception
- Memory
Verified production behavior. The demonstration removes client records and uses clearly labeled sample content where a real record would expose private data.
Operations FlowLive- Airtable
- HubSpot
- WooCommerce
- WordPress
- PostgreSQL
Work items moved today0- Agent accuracy
- 97.8%
- Resolution rate
- 82%
- Active workflows
- 24
Intake resolvedIn flightWaiting on a person- EventApproved order received from WooCommerce
- RecordClient record updated in Airtable
- RouteDelivery task created with an owner
- ExceptionAddress mismatch escalated to a person
- Follow-upNext step scheduled for Thursday morning
Every item carries an owner, a deadline, and a path out when it stalls.
Systems
Five layers, installed in order.
Nothing above a layer is trusted until the layer under it is verified. That is why the connections come first and the limits come last, and why the console at the top can be believed once it is there.
- 01ConnectionsTools already running
- 02ContextIdentity and history
- 03AgentsSoftware that reads and prepares
- 04LimitsWhat it may do, and what it can never do
- 05Your consoleEvery exception in one place